Order Cancellation Policy
At The Leisure Mode, we understand that plans can change. Please review our order cancellation policy below.
Cancelling an Order
You may request to cancel your order before it has been processed, fulfilled, or shipped. To request a cancellation, please contact us as soon as possible at:
Email: YOUR-EMAIL@EXAMPLE.COM
Please include the following information in your cancellation request:
- Your full name
- Your order number
- The email address used to place the order
- The reason for cancellation
Orders Already Processed or Shipped
Once an order has been processed, fulfilled, or shipped, we may no longer be able to cancel it. In this case, you may need to wait until the order is delivered and follow our return and refund process, subject to our Return and Refund Policy.
Cancellation Confirmation
A cancellation request is not considered approved until you receive a confirmation email from The Leisure Mode. We will make every reasonable effort to process your request, but cancellation cannot be guaranteed after an order has entered processing.
Refunds for Cancelled Orders
If your cancellation is approved and payment has already been collected, the refund will be issued to the original payment method. The time required for the refund to appear in your account may depend on your bank or payment provider.
Original shipping fees, transaction fees, or other non-refundable charges may be deducted where permitted and applicable.
Address or Order Changes
If you entered an incorrect shipping address or need to change your order, contact us immediately. We cannot guarantee that changes can be made after the order has been processed or sent for fulfillment.
Cancellation by The Leisure Mode
We reserve the right to cancel an order when necessary, including in cases involving:
- Incorrect pricing or product information
- Product unavailability
- Payment authorization issues
- Suspected fraudulent activity
- Incorrect or incomplete delivery information
If we cancel your order after payment has been collected, you will be notified and eligible amounts will be refunded to the original payment method.
Contact Us
For cancellation requests or questions about an existing order, please contact:
The Leisure Mode Customer Support
Email:
YOUR-EMAIL@EXAMPLE.COM
Last updated: August 1, 2026