Orders are normally processed within 1–2 business days. Shipping usually takes an additional 5–7 business days, giving an estimated total delivery time of approximately 6–9 business days.

Delivery times are estimates and may vary depending on the destination, customs, carrier availability, public holidays and other circumstances outside our control. Please review our Shipping Policy for complete information.

Available shipping methods and charges are displayed during checkout before you complete your purchase. We may occasionally offer free-shipping promotions, subject to the conditions shown on our website.

We ship to the countries and regions available for selection during checkout. Enter your delivery address at checkout to see whether shipping is available to your location and to view the applicable delivery options.

Once your order has been dispatched, we will send a shipping-confirmation email containing the available tracking information.

Tracking may require 24–72 hours after dispatch to begin showing movement. If you have not received tracking information, check your spam or junk folder before contacting us.

Cancellation requests must be submitted within 60 minutes of purchase. Email info@theleisuremode.store and include your order number.

We will make reasonable efforts to accommodate your request, but cancellation cannot be guaranteed once sourcing, fulfillment or shipping has begun.

Contact us immediately after placing your order if you need to change the delivery address. Include your order number and the complete corrected address.

We cannot guarantee that an address can be changed after fulfillment has started. Customers are responsible for reviewing their delivery information before completing checkout.

Products from the same order may occasionally be shipped in separate packages. In this situation, each package may receive a separate tracking number and arrive on a different date.

International orders may be subject to VAT, customs duties, import taxes, brokerage fees or other charges imposed by local authorities.

Where these amounts are not collected during checkout, the recipient may be responsible for paying them directly to the carrier or relevant authority.

You may request a return within 30 days after your order is delivered. Products must generally be unused, unworn, unwashed and returned with their original tags attached.

Review our Return and Refund Policy before beginning a return.

For ordinary returns, including a change of mind, size selection or style preference, the customer is responsible for return shipping costs.

If we confirm that an item was damaged, defective or incorrect when delivered, we will provide an appropriate solution and cover reasonable return shipping where a return is required.

Email info@theleisuremode.store with your order number, the product you wish to return and the reason for the return.

Wait for approval and return instructions before shipping anything. Products returned without prior authorization may not be accepted or processed.

Contact us as soon as possible and include your order number, a description of the problem and clear photographs of the product, packaging and shipping label where relevant.

After reviewing the issue, we may arrange a replacement, correct item, partial refund or full refund, depending on the circumstances.

Depending on your country, device and checkout availability, payment methods may include Shop Pay, Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay and Google Pay.

Only the payment methods displayed during your checkout are currently available for your particular order.

Visit our Payment Options page for more information.

Email us at info@theleisuremode.store or send a message through our Contact Us page .

Please include your order number in all order-related messages.